About Your Bill

Understanding your health insurance policy and the services covered by is very important. You can contact your insurance company using the 800 number listed on the back of your card. Sometimes, your plan may require you to get authorization before you receive a procedure. We will work with you to help you understand your policy’s requirements, but you should always check with your company before receiving treatment.

Depending on your course of treatment, you may receive bills from any of these providers listed:

Leo W. Jenkins Cancer Center:

You will receive a bill from the Leo W. Jenkins Cancer Center for services rendered to you as a patient at one of the oncology clinics. If you have radiation therapy treatments, you will also be billed by the Leo W. Jenkins Cancer Center.

For questions about your bill from Leo W. Jenkins Cancer Center, please call Vidant Medical Group at 252-847-2181 or toll free at 866-439-3132, 8:30am to 5:00pm, Monday through Friday.

ECU Physicians:

For interpretation of lab results, you will receive a bill from ECU Physicians.

For questions about your laboratory services please call ECU Physicians, 252-744-2128, 8:00 am to 5:00 pm, Monday through Friday.

Vidant Radiosurgery:

CyberKnife procedures will be billed from Vidant Radiosurgery.

Vidant Medical Center:

Billing for chemotherapy, diagnostic services (including laboratory tests and medical imaging) and hospital stays will be billed through Vidant Medical Center.

For questions about your bill from Vidant Radiosurgery or Vidant Medical Center, call 252-847-4472 or toll free 800-788-4473, 8:30 am to 5 pm, Monday through Friday. Or visit www.vidanthealth.com/billing.